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Are you spending a significant amount of time and money putting out fires? IT Companies that embrace the break-fix support model have a vested interest to spend as much time as possible supporting you either on-site or remotely. So the more problems you have the more it costs you to resolve them.
This is the old fashioned way of providing IT support to customers. What worked 10 years ago will not necessarily work today. In today’s competitive and dynamic market, companies rely heavily on their IT Infrastructure for their day to day operations.
IT Managed Services is the next generation in business network support. Using IT Managed Services, Intrix Solutions take responsibility for the day to day operations of your complete Network Infrastructure. We will proactively monitor, manage and support your Network allowing you to concentrate on your business.
Our monitoring services will be able to detect and resolve issues before they become a liability to your business. Let’s take a failed hard disk for an example. Our monitor system will detect the failed hard disk and an engineer will open a support case for the incident. The vendor will be contacted to replace the hard disk. Once the hard disk is replaced we will check the health of the hard disk sub-system and other Server components to ensure they are running at optimal efficiency. All this is done in the background without impacting your business.
Daily monitoring and reporting of critical business services and devices such as backups, security, servers, power and business systems are done seamlessly in the background by trained engineers. In most cases, potential issues are detected, logged and resolved before they impact your business.
At Intrix Solutions we don’t believe that we need to lock in clients into a contract in order to keep their business. Our track record speaks for itself. Intrix Solutions was one of the first companies to provide contract free IT Managed Services. 10 years later and we are still providing contract free IT Managed Services.
You only pay month by month and can cancel the service agreement at any time with no penalties.
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