• Intrix IT

4 Business Activities to Keep Your IT running smoothly in 2020

Updated: Jan 23

Implementing an effective IT strategy for your business means allocating the right time, capital and resources to the areas where they are needed most. Below, we have listed four tactical focus points that will keep your IT systems running smoothly, no matter what the circumstances are in 2020.

1. Planning IT

Nothing beats a good old-fashioned roadmap, and nothing drives positive outcomes better than a good plan. Your plan should outline where you want to go, how you plan to get there, and the amount of money you expect to spend in getting there. It should also include what pitfalls you hope to avoid or overcome along the way.

Planning is about envisioning what you expect to come from your IT investment and knowing what steps or milestones to take that will achieve your business goals. Your goal may be to increase profit, enhance efficiency, mitigate risks or establish technological assets.

In 2020, more businesses are planning to increase their investments in IT for two main reasons. One is a result of the end-of-life for Windows 7 and Server 2008 support cycle. The second is about undermining the ongoing dangers posed by cyber criminals, especially with ransomware.

2. IT Building

Building is about a balanced approach to adopting new systems and new software that are required to support business needs or growth. It also involves a differentiation between technical problems that may arise and the IT Projects that are necessary to remediate more serious problems, strengthen or transform a business. The IT building process might involve a:

  • thorough assessment of existing hardware and software,

  • determining infrastructure age or replacement schedules, and

  • IT security and compliance enhancements.

Businesses in 2020 may want to focus on IT builds that supports employee growth. It is important to work out which employees need what devices and/or what software is required. Assessing accessibility requirements should become a matter of business processes. In addition, organisations should consider purchasing Windows 10 optimised devices and new servers, and/or a move to hybrid cloud solutions, off-the-back of Server 2008 end of life.

With more businesses requiring teams on the road, secure mobile device management is now more important than ever. Anywhere, anytime mobile work arrangements mean organisations should become accustomed to this having implications on IT processes.

3. Managing IT

Managing IT operations so that they meet your business needs and objectives is a little more complicated than just planning and building your IT infrastructure. As much as we may wish to ‘set and forget’ our IT systems, the reality is, IT needs ongoing monitoring, regular maintenance and expert management.

Your business needs to conduct reviews to decide when, or if, it has outgrown its IT management methods. You need to understand if your needs are best met:

  • in-house,

  • through an external IT provider,

  • a specialist cloud environment, or

  • hybrid-models which cater for legacy systems (without leaving you behind the latest technological developments).

The list of daily IT checks, precautionary activities and preventative actions required to manage your IT assets have grown dramatically. As has the complexity of related service offerings. Add the unprecedented rise in potentially catastrophic cybercrime and only one thing is certain - casual IT Support is a thing of the past. If you are still relying on casual IT support or doing your IT yourself, then you could be leaving your organisation exposed to some serious risks. Don’t lose sight of what’s most important - safeguard your business with Managed IT Services.

4. Executing IT

Executing the right IT plan requires a clear vision, and the right systems built around a management scheme that best suits your individual business. The next step to ensure smooth-sailing IT systems, is to effectively run the user-side day-to-days. This includes adhering to IT policies and procedures, implementing control methods, undergoing basic risk minimisation, maintenance and prevention tasks. A good execution of business IT activities involves:

  • running regular anti-virus checks,

  • enforcing rules about foreign devices and data access,

  • adopting strict user permissions and passwords,

  • staying on top of staff changes, and

  • storing business data in appropriate silos, drives, folders and applications (according to divisions).

These daily precautions are about owning your IT and instilling a sense of responsibility for its continued operation. Any precautions of course, need to be supplemented by a backup plan, so that if your business does run into a brick-wall, and everything you’ve built and managed is destroyed, it can recover and get back up and running again in no time.

As one of the top managed IT services providers (MSPs) in Australia, Intrix IT can help businesses with any IT issues that crop up, including the adoption of our highly recommended data backup, business continuity or disaster recovery services. Call Intrix IT today and make it a priority in 2020 to get the best possible IT facilitated protection for your business.